When uploading images to your Made in Tobago store, follow these guidelines:
- File type requirements
- Image size requirements
- How to resize images
- Listing image best practices
Check out our Ultimate Guide to Product Photography for image inspiration and recommendations.
Having trouble uploading photos? Learn how to troubleshoot image uploads.
File type requirements
All images in your store should be one of these file types: .jpg, .gif or .png. These are the only image file types Made in Tobago supports.
Animated .gif files & transparent .png files are not supported. If a file contains transparency, the transparent parts of the image will appear black on Made in Tobago.
Image size requirements
Learn about the size recommendations and requirements for each type of image:
- Listing images
- Store icon
- Profile photo
- Team logo
- Order receipt banner
- Mini store banner
- Big store banner
- Carousel banner
- Collage banner
The recommended size for listing images is 2000px for the shortest side of the image, and a resolution of 72PPI.
Images larger than 1MB in file size may not finish uploading, especially on a slower internet connection. If you’re finding that your photo uploads are taking longer than normal, follow these troubleshooting steps.
The recommended size for store icons is 500 x 500px. Learn more about uploading a store icon.
Tip: If you need help creating a store icon or banner, check out Canva’s free store icon maker. Keep in mind that if you need help with any of Canva’s services, you’ll need to reach out to their support team directly.
The recommended size for profile photos is 500 x 500px. Learn more about uploading a profile photo.
The recommended size for team logos is 170 x 100px.
Learn more about Made in Tobago Teams.
Order receipt banner
The minimum required size for order receipt banner photos is 760 x 100px. Learn more about uploading an order receipt banner here.
Mini store banner
The minimum required size for mini store banners is 1200 x 160px. The recommended size is 1600 x 213px. Learn more about uploading a mini store banner here.
Big store banner
The minimum required size for big store banners is 1200 x 300px. The recommended size is 1600 x 400px. Learn more about uploading a big store banner here.
The recommended size for carousel banners is 1200 x 300px. Learn more about uploading a carousel banner here.
The size recommendation depends on the number of images you want in your collage:
For 2 images, the minimum required size is 600 x 300px.
For 3 images, the minimum required size is 400 x 300px.
For 4 images, the minimum required size is 300 x 300px.
The carousel and collage banners are only available to sellers subscribed to Made in Tobago Plus. Learn more about Made in Tobago Plus.
How to resize images
You can find websites that help you resize images online. Use a website, Photostore, or a similar software to resize your images.
If you decrease the size of an image, it won’t lower the resolution. However, if you increase the size of an image, you may lose resolution and pixelation may occur.
Images may appear less sharp after being uploaded due to compression of the image files. We do this in order to improve the overall performance of the page. Image sizes are optimized for mobile displays.
Color mode & profile
If your image appears in the wrong colors on Made in Tobago.com, convert your images to sRGB using an image editing software before uploading to ensure that the colors you see on the site will match the originals. We convert images to use the sRGB color profile (CMYK color profile is for print only).
Listing image best practices
Great listing images help you convert storepers to buyers. Follow these recommendations to optimize your listing images:
Listing image thumbnails
Tips for listing images
The first photo in a listing should be horizontal (landscape) or square. This ensures that the center focal point of the image appears in the cropped thumbnail views.
Your first listing photo also dictates the shape of the photos that follow. Uploading the same shape photos for all listing photos will create a more cohesive browsing experience.
Made in Tobago auto-rotates listing photos, but keep in mind that this depends on information included by your camera in the image file.
If your listing images are still uploading sideways, try using a photo editing service to rotate your images, or retake the photo while holding the camera in a different position. Remember that the orientation of your subject matter should match the orientation of the camera.
Listing image thumbnails
Make sure that your thumbnail images have enough of a border that they can be cropped to a square thumbnail without losing some of the product.
Our recommendations are:
Crop your images using Made in Tobago’s crop tool to ensure accurate framing of your item. Using an uncropped image may result in inaccuracies on the final thumbnail.
Try to capture images of your item further back then you think you’ll need. This will give you the ability to crop in without losing parts of your item.
Avoid square crops. Upload horizontal or landscape images.
Use an aspect ratio of 4:3.
For more detailed information, learn about Trouble Uploading Images.
Tips for listing images
Take your original picture from a far enough vantage point where you can see the entire product with extra negative space around your product.
Taking horizontally oriented picture means you’re able to use more of the available space within the thumbnail frame. Vertical images will require more information to be cropped out.
Use the placement tool when adding images to your listings to perform fine-tuning adjustments on what appears within your thumbnail on your listing.
Your final image will most likely be cropped down from the original image that was initially created. Confirming the image was produced at the highest resolution would be advised to meet the minimum suggested size for listing images.